Hug Me Animal Hospital

Hug Me Animal Hospital

At Hug Me Animal Hospital, treatment is NOT expensive.

Normal standard prices of animal hospitals apply.

It is advisable to bring your family pet in to see our doctors.

  • We will thoroughly examine your pet.
  • Assess your pet’s symptoms.
  • Provide you options to treat your loved pet!
  • We have Phuket’s ONLY Pet CT Scanner.

If you don’t have your own transportation, you can arrange for us to pick up and drop off in our air-conditioned car. Alternatively, you can drop off your pet in the morning for normal treatment and pick him up at night on your way home.

Unlike other facilities, we can diagnose and treat your pet significantly quicker due to our state-of-the-art in-house LAB and technology.

We have the equipment to properly diagnose and treat your pet’s immediate needs in-house. 

Speed and proper medical attention can save your pet’s life!

Hug Me thank you's!

Excellent
Based on 152 reviews
Jurgita N
Jurgita N
2023-11-20
Is best pets hospital in Phuket.
Pavel Kornev
Pavel Kornev
2023-11-19
Good animal hospital with modern equipment
รัตวรรณ ขุนทอง
รัตวรรณ ขุนทอง
2023-11-17
บริการดี สะอาด ดูแลน้องดีมากๆครับ
Matinee Ovat
Matinee Ovat
2023-11-16
The best Animal Clinic for your pets in Phuket. We’re always welcomed there by the warm friendly staff, who makes sure our furry babies were going to be taken cared of. The Hospital is well equipped with extremely professional Doctors and nurses who will ensure that your pets are getting the best treatment that they deserve. Thank you HugMe for your excellent service from Moo, Simba and the family.
Steini “SteiniPe” Pétur
Steini “SteiniPe” Pétur
2023-11-05
Overall I would recommend them, they are very close to where I live so It's an easy access but most of all I like the fact they are 24/7 you can go 8pm and still get assistance. I have had a few issues with them but nothing that is too serious. The only reason they don't get 5 stars is because of what I will mention below. I have a dog named Buffy and she has had a few visits to Hug Me over the past year and a half, mostly for infections in her paw during humid seasons as to be expected, fair enough. Docs are good, they speak english and overall good experience There is such a miscommunication between the front desk staff and the doctors, the frontdesk never knows anything, they are always like deer in headlights. We were scheduled to bring Buffy for an Elongated Soft Palate surgery and told to arrive 8am, we wake up bright and early to go to the hospital but when we arrive it is very clear no one in the front desk has any IDEA why we're here, no one expecting anything, no notes, always the same, asking my Thai girl "Why are you here?" and even mentioning Buffy at that point meant nothing to whomever I was speaking to, and then I simply asked "Is the doctor here" and the return was a bit "He's here just wait" (In a bit of a firm tone, which made me want to be firmer but said "ok"). That afternoon, when I was told she was going to go in 3pm (delayed due to an emergency surgery), I ask them politely at the front desk to send me pic/video before and after surgery to which Mark says will do but then it was just radio silence. 5pm, 7pm, 9pm, 10pm at which point now I have not heard from the hospital at all about the surgery success, she is recovering or anything and when approaching the front desk staff (Line, I assume) they had to ask the doctor?, they had no clue about Buffy's well being, is she recovering nicely?. The doc in this case had gone into another surgery without relaying any information, I got upset at the Line and told them what I thought and around 11pm the Doctor makes a phone call to tell me everything went well, Buffy is in recovery and put my mind finally at ease. It didn't feel good the radio silence because it makes your mind wander why they haven't gotten back to you, the surgery is clearly finished, so what gives?. I know that the intention isn't bad but it's clear the right hand has no idea what the left is doing in terms of the communication between staff. It would be nice for once arriving and the staff knowing you since you were asked to come 8am specifically, even a call came day earlier to confirm the time. I know they claim to take no appointments, but then don't tell me to come 8am, call before to confirm and expect me to wake up early to arrive 8am only to tell me the doc isn't here or will arrive soon, and ask what this is regards to. I might as well arrive 11am. The only other thing that gave me a bit of a gut punch was when I had inquired about the surgery cost, they looked it up, about 7500, and we discuss her staying and how much it is and it I say "okay so around 10.000 ish" and you get that from the doc sort of "about that", then the bill comes due and it's 15.500, you feel a bit annoyed by that, the money isn't the issue because you will pay what needs to be paid to take care of your family member, but it would be nice to hear the doc say "Estimated cost of this surgery with 4 nights stay, food, medicine this, this, that, should come to around 14-15.000 give or take" give the real cost of it, let me prepare that this is the bill come due on checkout. Overall our visits are nice, they are very clean and aestetically pleasing, easy, and the doc on followup is nice and professional, very friendly towards the animals, and It's our goto hospital of choice and that isn't changing for a few hiccups. Mark is an animal lover through and through as shown when he met Buffy and it always gives you this feeling of "Okay she is in good hands, I know that leaving her here I dont need to worry" but these things I mentioned, those could be better, otherwise a lovely new Animal Hospital <3
Kristina K
Kristina K
2023-10-31
Очень хорошая клиника! Врачи и весь персонал прекрасно говорят по-английски. Цены не высокие. Внутри чисто, прохладно, красиво, уютно. Есть водичка для посетителей и питомцев. Компетентные внимательные врачи и помощники докторов. Приятное место! Посетила 4 раза за месяц. Вылечили собачке вирус, продали одну таблеточную от клещей, провели анализы. Бинтуют лапки после уколов и спирт пахнет будто апельсинка 🙂 на улице нет баков для мусора. Я собрала за своей собачкой пакетик и пока искала урну, персонал вышел не улицу и открыл петель мной белый пакетик, чтобы я туда выбросила свой пакетик и всё унесли 🙈 я такого еще не видела. Большой плюс, что можно общаться с доктором и приемной по вотсап текстом или звонить, запись не обязательна и работает даже ночью! Спасибо вам!
maria mihatovic
maria mihatovic
2023-10-21
This clinic is nothing short of amazing. The quality of care combined with top equipment and great staff and veterinary specialists. They saved the life of our beloved cat Tiny. Excellent communication. Their patience with me as an concerned owner sending them messages non stop was heart warming. Always responding. Thank you all for taking care of Tiny and us as well. 🙏🏻
nuttapat chainarong
nuttapat chainarong
2023-10-14
สะอาด ไม่แพง บริการดีครับ
Kristina Lopez
Kristina Lopez
2023-10-12
Very nice pet hospital and very nice vets! Vet was mostly aware of what documents I needed to take my dogs internationally and was very easy to explain to her what I needed. Compared to other vets it was a bit on the pricier side, but again was a very nice place so understandable!